Effective Date: March 02, 2026
Last Updated: March 02, 2026
TicasFlow is a WhatsApp Business API SaaS platform owned and operated by TicasWorld.
Business Name: TicasWorld
Address: NPM Building, Koottilangadi, Malappuram, Kerala – 676506, India
GSTIN: 32FKQPM1480M1ZN
Email: support@ticasflow.com
Website: https://ticasflow.com
When you use TicasFlow, we collect the following types of information:
a) Account Information
Name, email address, phone number
Business name and WhatsApp Business number
Billing and payment information
b) WhatsApp Usage Data
WhatsApp message logs (sent/received via your connected WhatsApp Business account)
Contact lists you upload or sync
Campaign and automation settings you create
Flow builder configurations and form submissions
c) Technical Data
IP address, browser type, device information
Log data and usage analytics
Cookies and session data
We use the collected data to:
Provide and operate the TicasFlow platform and its features
Process WhatsApp messages through Meta’s WhatsApp Business API
Send transactional emails and platform notifications
Improve our services, fix bugs, and add new features
Comply with legal obligations under Indian law (including GST regulations)
Respond to support requests sent to support@ticasworld.com or support@ticasflow.com
TicasFlow integrates with Meta’s WhatsApp Business API. By using our platform:
Your WhatsApp Business Account is connected via Meta’s official API
Messages sent through TicasFlow are processed and temporarily stored on our servers
We do not sell, share, or misuse WhatsApp user data
We comply fully with Meta’s Platform Terms and WhatsApp Business Policy
End-user WhatsApp data (your customers’ messages) is used only to provide the service you request — never for advertising or third-party profiling
We do not sell your personal data. We may share data only with:
| Third Party | Purpose |
|---|---|
| Meta / WhatsApp | API integration for message delivery |
| Hostinger | Website hosting and data storage |
| Payment Gateways | Billing and invoice processing |
| Email Providers | Sending system notifications |
All third-party services we use comply with their own privacy policies and applicable data protection laws.
Your data is stored on secure servers hosted by Hostinger
We use SSL/TLS encryption for all data transmission
Access to your data is restricted to authorized personnel only
We retain your data as long as your account is active or as required by Indian tax laws (minimum 7 years for GST records under CGST Act)
As a user, you have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your account and associated data
Export your data in a readable format
Withdraw consent for marketing communications at any time
To exercise any of these rights, email us at support@ticasworld.com
To request complete deletion of your account and all associated data:
Email: support@ticasworld.com
Subject: “Data Deletion Request – [Your Registered Email]”
We will process your request within 30 business days
TicasFlow uses cookies to:
Maintain your login session
Remember your preferences
Analyse platform usage (analytics)
You can disable cookies in your browser settings, but some features may not function properly.
TicasFlow is a business tool intended for users 18 years and older. We do not knowingly collect data from children under 13. If we become aware of such data, it will be deleted immediately.
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of TicasFlow after changes constitutes your acceptance of the updated policy.
For any privacy-related questions or concerns:
TicasWorld
NPM Building, Koottilangadi,
Malappuram, Kerala – 676506, India
📧 support@ticasworld.com
📧 support@ticasflow.com
🌐 https://ticasflow.com/privacy-policy
© 2026 TicasFlow by TicasWorld. All rights reserved.
